Christopher Zara / Fast Company:

Klarna claims its ChatGPT-powered AI chatbot handles two-thirds of all customer service chats and does the equivalent work of 700 full-time human agents  —  Klarna is bullish on bots.  —  One month after taking its OpenAI-powered virtual assistant global, the Swedish buy-now …

Christopher Zara / Fast Company:

Klarna claims its ChatGPT-powered AI chatbot handles two-thirds of all customer service chats and does the equivalent work of 700 full-time human agents  —  Klarna is bullish on bots.  —  One month after taking its OpenAI-powered virtual assistant global, the Swedish buy-now …

Source: TechMeme
Source Link: http://www.techmeme.com/240227/p37#a240227p37