Ina Fried / Axios:

T-Mobile announces a multi-year partnership with OpenAI that includes building IntentCX, a customer service system powered by AI agents  —  - The companies say that the model is already showing promise in analyzing customer care call transcripts and identifying pain points that could be addressed better.

Ina Fried / Axios:

T-Mobile announces a multi-year partnership with OpenAI that includes building IntentCX, a customer service system powered by AI agents  —  - The companies say that the model is already showing promise in analyzing customer care call transcripts and identifying pain points that could be addressed better.

Source: TechMeme
Source Link: http://www.techmeme.com/240918/p37#a240918p37