Nikki Ekstein / Bloomberg:

An interview with Airbnb CEO Brian Chesky on affordable prices, reliability, proper customer support, using AI for quality control, a loyalty program, and more  —  “We never fully built the foundation,” Brian Chesky says in a revelatory interview.  “It had four pillars when we needed to have 10.”

Nikki Ekstein / Bloomberg:

An interview with Airbnb CEO Brian Chesky on affordable prices, reliability, proper customer support, using AI for quality control, a loyalty program, and more  —  “We never fully built the foundation,” Brian Chesky says in a revelatory interview.  “It had four pillars when we needed to have 10.”

Source: TechMeme
Source Link: http://www.techmeme.com/231003/p10#a231003p10