National Cyber Warfare Foundation (NCWF)

Beware of Package Delivery Scams: Don’t Fall for Fake Notifications


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2024-12-07 16:29:29
blscott

As online shopping continues to grow, so does the creativity of scammers looking to exploit unsuspecting consumers. One increasingly common tactic is the package delivery scam, where criminals use fraudulent notifications to trick people into revealing sensitive information or paying bogus fees. Here’s how these scams work, how to spot them, and what you can do to stay safe.

How Package Delivery Scams Work

Scammers target individuals by pretending to be well-known delivery services like FedEx, UPS, USPS, or DHL. They typically contact victims through email, text message, or phone calls, claiming an issue with a package. The message may include:

  • A request for personal information: Scammers ask for your name, address, or credit card details to "confirm delivery."
  • A link to track your package: These links often lead to fake websites that steal your login credentials or install malware on your device.
  • A payment demand: Fraudsters claim you owe a delivery fee, customs duty, or other charges to release the package.

In reality, there is no package, and these tactics are designed to gain access to your information or money.


Red Flags of a Package Delivery Scam

To protect yourself, be on the lookout for these warning signs:

  1. Unsolicited Messages: You receive a notification about a package you don’t recall ordering or expecting.

  2. Generic Greetings: Messages start with “Dear Customer” instead of your name.

  3. Suspicious Links or Attachments: URLs might look legitimate but contain subtle typos or misspellings (e.g., "fedx.com" instead of "fedex.com").

  4. Urgency or Pressure: The message urges you to act immediately, claiming the package will be returned or destroyed if you don’t respond.

  5. Unexpected Fees: Legitimate delivery companies don’t ask for payment via text or email.


How to Stay Safe

1. Verify First

If you’re unsure about a package, contact the delivery company directly using their official website or phone number. Don’t use the contact information in the suspicious message.

2. Avoid Clicking Links

Instead of clicking links in emails or texts, go directly to the company’s official website to track your package or manage your delivery.

3. Use Security Tools

Install antivirus software and enable spam filters on your email to help block fraudulent messages.

4. Monitor Your Accounts

Regularly check your bank and credit card statements for any unauthorized transactions.

5. Educate Yourself and Others

Share this information with family and friends to ensure they’re aware of the risks.


What to Do If You’ve Been Scammed

If you suspect you’ve fallen victim to a package delivery scam:

  • Contact Your Bank: Immediately report any unauthorized charges and request a fraud investigation.
  • Report the Scam: Notify the Federal Trade Commission (FTC) at reportfraud.ftc.gov or your local consumer protection agency.
  • Change Your Passwords: If you entered credentials on a fake site, update your passwords for any related accounts.
  • Run a Security Scan: Check your devices for malware or viruses.

Final Thoughts

Scammers thrive on creating panic and confusion, but you can outsmart them by staying informed and cautious. Always think twice before responding to unsolicited messages, and remember: if something feels off, it probably is. Stay vigilant and protect yourself from package delivery scams.

Stay safe and spread the word!



Twitter

Beware of package delivery scams! If you get a text/email about an unexpected package with a link or payment request, think twice. Scammers use fake delivery notices to steal info or money. Verify directly with the company & stay safe! #CyberSafety #ScamAlert



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